At Chardi Kala Real Estate, we are dedicated to maintaining the highest standards of integrity, transparency, and client satisfaction. In rare cases where corrections, clarifications, or updates are needed regarding property information, documentation, or communication materials, this Recalls Policy outlines our process for identifying, addressing, and resolving such matters promptly and responsibly.

Purpose of the Recalls Policy

The purpose of this policy is to:

• Ensure the accuracy of property listings, marketing materials, and client communications.
• Protect clients and stakeholders from misinformation or outdated content.
• Maintain compliance with UAE laws and real estate regulatory guidelines.
• Uphold Chardi Kala Real Estate’s reputation for trust and reliability.

Scope

This policy applies to all information published or shared by Chardi Kala Real Estate across:

• Our official website and digital platforms
• Printed or online marketing materials
• Property listings, advertisements, and brochures
• Email, SMS, or WhatsApp communications
• Legal or transactional documents issued by our company

When a Recall May Occur

A recall may be initiated when:

• A property listing contains incorrect or outdated details.
• Miscommunication occurs regarding pricing, features, or availability.
• Legal or regulatory updates require correction of published materials.
• A system or administrative error affects client information or documents.

Recall Process

1. Identification: Our compliance or operations team reviews and confirms the issue that requires recall or correction.
2. Notification: Affected clients or stakeholders are informed promptly through appropriate channels (email, phone, or official notice).
3. Correction: Inaccurate information is updated or removed from all relevant platforms and materials.
4. Verification: The updated information is reviewed internally to ensure accuracy and compliance with company standards and legal requirements.
5. Acknowledgment: Clients are notified once the correction or recall process is complete.

Client Responsibilities

If you believe you have received incorrect or outdated information, we encourage you to contact us immediately. Your cooperation helps us maintain transparency and service excellence.

You can reach us at:
📧 info@chardikalarealty.com
📞 +971555520016

Disclaimer

While we strive to provide accurate and up-to-date information at all times, occasional errors or omissions may occur. Chardi Kala Real Estate reserves the right to recall, amend, or update any published information without prior notice, in line with UAE legal and ethical standards.

Policy Updates

This Recalls Policy may be updated periodically to reflect changes in procedures, regulations, or business practices. Updates will be published on this page with a revised “Last Updated” date.